Get an inside look into how Lucid works for university staff. See how your custom booking page would look, how teams would use it, and how your admin account helps you manage booking requests, consolidate receipts, and better manage risk.
Watch this 5 min video to see how Lucid looks
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We connect your teams to the best travel providers, at the same rates as normal, but give money back for booking with us.
How do teams send booking requests to us?
Teams use your university travel page to browse options. Once they find the rate they'd like to book, there's a button that allows them to "Send to admin for approval and payment". The university admin receives an email with a link to review & book. You simply click on the link, review the booking request and input your university credit card. Once you book, both the team and university admin receive a confirmation receipt (automatically) via email.
How are receipts managed?
Login to your university admin account to view all of your receipts in one place. You can filter by team name and easily track spending.
How does Lucid help with Risk Management?
- 1. Confirm every booking with the hotel - You've probably encountered an issue where one of your teams books a hotel online but once they arrive, the hotel has no record of the reservation. At Lucid, we call and confirm every hotel booking made, in advance, to assure this does not happen.
- 2. Centralized access to receipts and booking data - Every booking made using your customized university page (Here's an example) will be automatically stored in your admin account. This includes which team made the reservation, all data about the reservation itself, financial information and formal receipt.
- 3. Unwavering Customer Support - We have never had a major issue go unsolved. We are dedicated to assuring every problem you face comes to a resolution.
- 4. No required contract or obligation - Getting Lucid setup at your university takes less than 20 minutes total and it doesn't cost any money to install or use. Lucid also doesn't require you to sign a contract but we'd be more than happy to set up a custom contract to assure that Lucid is compliant with your policy, if needed.
Can I choose which rates we show?
Yes, you are in total control of what kind of rates are on your university page.
Here are the options that you can choose from:
- - 3rd Party Rates + Direct Rates
- - Direct Rates ONLY
- - 3rd Party Rates ONLY
| Pros (+) | Cons (-) | |
|---|---|---|
| 3rd Party (Expedia, Priceline, Hotels.com) |
- No CC Auth form needed - Lower prices on average* - Finalized receipt is produced when purchased |
- Most are “non-refundable” - Must prepay (so the card is charged when the reservation is made) |
| Hotel Direct (Pay at hotel, direct with hotel) |
- Most are “free cancellation” - It’s NOT prepaid - so card isn’t charged until the group arrives at the hotel. - Can do tax exemption |
- Higher prices on average - Must send CC Auth form (and tax exemption form if needed) - Must collect finalized receipt from the hotel |
What if we are tax exempt?
If you are tax exempt, we can do the following:
- - Set up your university travel page to ONLY show direct rates
- (This will allow you to present the proof of tax exemption form prior to paying so that taxes can be deducted.)
How do teams receive their cash back?
That's totally up to you.
Here are the following options that you can choose from:
- - We send all the checks to you once per semester
- - We send all the checks to you once per year
- - Teams contact us (without approval from a university admin) when they'd like to receive it
We can pay the cash back via check, PayPal, Venmo or Cash App.
Does Lucid cost money to use?
No, Lucid is 100% free for university staff and teams. There are no installation fees or monthly fees and there's no obligation (meaning we do not put limits on how much you have to spend to use Lucid).